A simple way for export managers to speed the Certificate of Conformity process.
That’s the ethos behind XDS Solutions, and the reason the business was started back in 2013.
With over 12 years’ experience in Saudi Arabia SASO and Nigeria SONCAP compliance, we knew that export managers were frustrated. Unable to find a straight-forward route to customs clearance. Facing slow, complex, web-based conformity assessment programmes which failed to take into account their unique business requirements.
Often this meant unexpected charges, delayed shipments, or even company blacklisting at customs.
With us it’s personal.
We decided to turn the status quo on its head. So, instead of web-based forms and faceless processes, at XDS we personally manage every step of your certificate of conformity process.
With additional support available, including product testing, Country of Origin certification and translation.
With a skilled team of expert account managers working to your deadlines, and tailoring a transparent compliance plan that fits your constantly changing needs.
We’re proud to work with export teams from a wide range of industries, from start-up businesses to blue-chip multinationals. Delivering hassle-free exports into The Middle East and Africa for happy clients including Enersys, Hirsch, and PZ Cussons.
Extensive industry knowledge
Operational excellence
Strong partnerships every step of the way
Total commitment to customer satisfaction and client engagement
An excellent SASO CoC service provided to our company by XDS Solutions, with the efficiency and accuracy required. I have recommended the XDS Solutions Certificate of Conformity service to all my colleagues.
XDS approached me a few times and suggested we switch. I was reluctant at first, but now I wish I’d done it much earlier. I am extremely happy with the service provided by XDS, it is excellent. That’s the reason we’re still with them
XDS Solutions has simplified the CoC process for Saudi, Kenya, Uganda and Nigeria. Making the process far easier thanks to better communication. Also the time it takes for a Certificate of Conformity to be issued is faster than the inspection agencies we’d used previously.
We used to use multiple global inspection agencies and struggled with up to 10 days delay in the issuance of a SONCAP Certificate. With XDS Solutions turnaround is far superior and quality of service is excellent.
I first approached XDS Solutions after an urgent request for SASO documentation from a Saudi Customer. I knew nothing about the documentation and was a little overwhelmed when I discovered what was required to produce them. However, the service provided by XDS was absolutely top class. They gave me every assistance I required and provided understanding to the whole process. The Documents were provided in good time and I was able to send them to Saudi Arabia quickly to allow the goods to enter the country without delay.
I have since used them on several occasions and am always dealt with promptly. The staff are proficient in their service and the quality comes through. I can’t thank them enough for their initial assistance and with everything that has followed.
XDS Solutions is a trustworthy business partner to work with. They worked hard with us to find a solution that suited our company at the same time as meeting the Certificate of Conformity requirements. They always ensure they do their best to provide high level of service and customer satisfaction as they have committed to from day one since the business co-operation started.
Our personal account manager is always at the other end of the phone. Ready to answer any questions. Incredibly aware of our specific business challenges and up to date on the complex and ever changing compliance requirements of Nigerian customs.
XDS Solutions provided my company with everything that was needed in order to ship to Saudi Arabia. This included a SASO certificate, a country of origin certificate and even translated our instructions to Arabic. Being able to go to one place made it so much easier to get all the right documents in the right place at the right time. XDS solutions were friendly, helpful and professional; I would recommend them to any export company.
XDS is excellent. Our Account Manager is really helpful and comes back to us within a short space of time. Most importantly though, the turnaround for SASO Certificate issuance is now very quick meaning we can operate comfortably within client deadlines and streamline our supply chain.
XDS has managed all our requirements for Certificates of conformity and we are very happy with the services they provide.
On all my dealings with XDS-Solutions, they have gone the extra mile and are now my first and only point of call. Due to bad past experiences we were rather hesitant in pursuing the African markets, XDS has now given us the confidence and support and I am proud to say that we have resumed exporting once again.
The service XDS provides is second to none. Fast, and effective. The team is always open to suggestions, and work hard to find tailored compliance solutions to fit our specific export challenges.
Back in late 2016 we were experiencing serious delays to our Saudi SASO certification process. Since moving to XDS the SASO process across our USA, UK and German operations is streamlined, hassle free and SASO certification now arrives within a matter of days, not months.
Using XDS has been a great move for Bartec Vodec. I have found the level of support from their staff to be brilliant. All responses are very prompt and helpful, and I feel confident everything is being dealt with correctly by XDS – so I don’t have to chase or ask them again for anything
We did start to work with XDS as the procedures to get SASO or KUCAS seemed to be much easier than with other organisations in France. We found procedures elsewhere became constantly ever more complicated and slow.
We had previously used another company, who had a longer turnaround, which didn’t always work out well for us. Our customers are happy that their SASO certificates are received sooner.
I cannot underestimate the amount of time and stress that XDS saved us with regards to obtaining SASO. It was a lot easier than obtaining the Country of Origin Certificate that took several months via one of your competitors.
XDS are always ready and willing to respond to any questions or concerns that we may have about certification processes and are very reactive. Since working with XDS we’re able to avoid delaying shipments due to certification, which helps us to meet our commitments to our customers.
The whole experience of working with XDS Solutions has been positive. When we have an order for Saudi Arabia that we need assistance with I know now that it will be dealt with quickly and expertly. The account managers and the service from XDS is fantastic
As EnerSys develops its business in Nigeria, we greatly appreciate the role XDS plays. We find huge value in the tailored advice, unparalleled level of knowledge, and the flexible support at the end of the phone.
At XDS our focus is on customer service.
It goes without saying that we have an incredible depth of Certificate of Conformity knowledge for The Middle East and Africa, as well as a network of gold-standard partners including lab testing firms, and translators.
But that’s not enough.
The key to the service we provide is our team of outstanding personal account managers.
Here’s just a few;
