Using XDS has been a great move for Bartec Vodec. I have found the level of support from their staff to be brilliant. All responses are very prompt and helpful, and I feel confident everything is being dealt with correctly by XDS – so I don’t have to chase or ask them again for anything
The whole experience of working with XDS Solutions has been positive. When we have an order for Saudi Arabia that we need assistance with I know now that it will be dealt with quickly and expertly. The account managers and the service from XDS is fantastic
XDS approached me a few times and suggested we switch. I was reluctant at first, but now I wish I’d done it much earlier. I am extremely happy with the service provided by XDS, it is excellent. That’s the reason we’re still with them
XDS are always ready and willing to respond to any questions or concerns that we may have about certification processes and are very reactive. Since working with XDS we’re able to avoid delaying shipments due to certification, which helps us to meet our commitments to our customers.
We did start to work with XDS as the procedures to get SASO or KUCAS seemed to be much easier than with other organisations in France. We found procedures elsewhere became constantly ever more complicated and slow.
I cannot underestimate the amount of time and stress that XDS saved us with regards to obtaining SASO. It was a lot easier than obtaining the Country of Origin Certificate that took several months via one of your competitors.