Swiss firm delighted with expert XDS service
Hoffman Technics, a Swiss firm manufacturing electric motors for the global market for more than 50 years, requires efficient SASO Certificate of Conformity issuance for its exports to Saudi Arabia.
But faced with ongoing problems caused due to an over-complicated approach by their previous supplier, Hoffman decided to switch to XDS Solutions to get industry leading turnaround times for SASO Certification.
XDS team provides a fantastic SASO service
Hoffmann Technics is a long-established Swiss family business with headquarters in St. Gallen. But being based in Switzerland has proved no barrier to working with the XDS Solutions team from their UK head office in Chelmsford over the past few years.
Aiman Amara, Hoffmann Technics’ Regional Sales Manager for the Middle East, explained: “The process was becoming a bit complicated with our previous provider. They were passing on services via an external expert, and it was taking a little too much time.
“The whole experience of working with XDS Solutions has been positive. When we have an order for Saudi Arabia that we need assistance with I know now that it will be dealt with quickly and expertly. The account managers and the service from XDS is fantastic.”
XDS Solutions keep clients informed of updates
Not only have issuance problems diminished since switching to work with XDS Solutions, Hoffmann Technics’ sales team are confident they are kept abreast of any changes to the Certificate of Conformity process.
“Saudi Arabia is a country where you need expert assistance for exporting,” said Aiman Amara. “XDS always keep us up to date with all the documentation required, sending us newsletters and general updates full of information on any new changes to the process.”
About XDS Solutions:
Every step of your export document journey managed by us. No more complex forms, no more frustrating processes, just a team of expert advisors who’ll move mountains to meet your SASO certification deadline.
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